Contact information
Store Owner
Company name: La Hormiga di Del Vecchio Ignacio Marcelo
VAT number: IT 02587380128
Registered and operational office: Via Mercato, 8 – 20121 Milan (MI), Italy
General Contacts
General email: info@lahormiga.net
Orders and returns email: shop@lahormiga.net
Store phone: +39 02 3663 2106
WhatsApp: +39 379 207 7712
Website: www.lahormiga.net
Physical Store
Address: Via Mercato, 8 – 20121 Milan (MI)
Neighborhood: Brera
Opening hours: Monday – Sunday: 10:30 AM – 7:30 PM
Customer Support
For any request regarding orders, shipping, returns, or products, our team is at your disposal:
- Email: shop@lahormiga.net — response within 24 hours on working days
- WhatsApp: +39 379 207 7712 — for quick assistance
- Phone: +39 02 3663 2106 — available during store opening hours
Click & Collect
You can purchase online and pick up directly in-store within 4 working hours of purchase. Select the "In-store pickup" option at checkout. Pickup is free and available during normal opening hours.
Dispute Resolution
In the event of a dispute relating to an online purchase, the consumer may use the European Online Dispute Resolution (ODR) platform, available at: https://ec.europa.eu/consumers/odr
La Hormiga is available to seek an amicable solution before any formal procedure. For any complaints, please write to: info@lahormiga.net